New Spring Summer 2010 Arrivals!
Alphabet Carbone Catimini Spring Summer 2010 Corky & Co Danica & Dylan Deux par Deux Fall Winter Deux par Deux Summer Halabaloo Isabel Garreton Jottum Spring Summer Kaiya Eve KidCuteTure Summer 2010 Kidorable - The English Roses Lola et Moi Summer 2010 Preorder Luna Luna Copenhagen Mimi & Maggie Mim Pi Fall Winter Mim Pi Spring Summer Misha Lulu No Added Suger Oilily Oopsy Daisy Baby Pettiskirts Ooh La La Couture Paper Wings Pettiskirts Pink Chicken Room Seven Saurette Girls Clothing Save The Queen Circus Secretly Spoiled Shoes - Lelli Kelly - Penelope Wildberry Swimwear TickittyBoo Tra La La Couture GiGi Girls Clothing TwirlyGirl Twirls and Twigs ZAZA Couture Misha Lulu Summer 2010 Preorder Jottum Spring Summer 2010 Sample Collection Mim Pi Sample Summer & Winter 2009 Collection Catimini Fall Winter Jottum Fall Winter Going, Going, Gonna Be Gone Soon! New Items
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Store Policy
ORDER CANCELLATION POLICY
Once an order is placed it can not be cancelled and money will not be refunded. We are forced to implement this policy due to high costs of doing business online. If you feel that you made a mistake, please email us right away and we will be happy to issue a store credit or do an exchange for another item of equal value. RETURNS & EXCHANGES Your satisfaction is very important to us. Therefore we would like to minimize returns as much as possible. If you have any questions about measurements or sizing, Please email and we will be happy to help you. Full price, in stock items can be returned for a refund or a store credit, as long as they are returned within 7 days of receipt and have all tags attached. Excluding Swimwear, Underwear and Hosiery.
Sale, Past Season or Promotional Merchandise, returned within 7 days of receipt, will be issued a store credit or can exchanged for another item of equal or larger value. All items that are not Full retail price are considered Sale items.
Holiday, Custom items & Seasonal apparel such as Christmas & Halloween, will not be accepted for returns 7 days before and any time after the Holiday.
Special Orders:
We can special order almost any item we show in a current season. If you are looking for a special size or item and do not see please contact us and we can let you know if available. All special orders are non refundable and can be returned for store credit only
Returns Policy:
You do not need a Return Authorization # but please notify us of the return. If you are exchanging for another size or item it is recommended you purchase the item or size you want and we will refund the return when received. Otherwise we can not guarantee the items will be in stock.
Items must be returned in ORIGINAL packaging and tags still attached to ensure an exchange or return. Shipping fees are non refundable. If you are exchanging items, you will be responsible for a small shipping charge.
PLEASE NOTE: Any other returns received after 7 days of receipt will be ISSUED A STORE CREDIT AT CURRENT SELLING PRICE MINUS SHIPPING COSTS.
ALL SALES FINAL AFTER 30 DAYS
Returns should be sent to:
Kool Kloz
PO Box 226
Stanton, NJ 08885
Pettiskirts can be exchanged only for a different size or color.
No customer information will be sold, disclosed or shared with any other company, person or entity |
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